| 2. | Softopia | | | Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
www.softopia.com |
| 3. | NetKeeper | | | A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
www.netkeeper.com |
| 4. | HelpDeskPro | | | Customer support software to aid any business.
www.helpdeskpro.net |
| 5. | Auratech Software | | | Australian based company that provides the Client Integrated Support System.
www.auratech.com.au |
| 6. | LBE Helpdesk | | | Designed to run on the desktop or the web, as well as integrate with e-mail applications.
www.LbeHelpdesk.com |
| 7. | Easy Access Help Desk | | | Offers help desk software applications for businesses, software support, and call center solutions.
www.easyaccesshelpdesk.com |
| 8. | PRD Software | | | Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
www.prd-software.com.au |
| 9. | Wickett Software | | | Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
www.wickett.net |
| 10. | HelpTrac | | | Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
www.helptrac.com |
| 11. | Control-F1 | | | Provides enterprise solutions for live and automated support.
www.control-f1.com |
| 12. | ieComputerSystems | | | Specialises in helpdesk software, software development and IT consultancy services.
www.iecomputersystems.com |
| 13. | Help Desk Software World | | | An introduction to help desk software and services. Also includes downloadable resources.
www.help-desk-world.com |
| 14. | HelpDesk Software Center | | | Software information, screenshots and a downloadable trial version of a widely used solution.
www.helpdesk-software.net |
| 15. | SCM SQL | | | Describes an enterprise-level CRM Help Desk solution that covers multiple customer care disciplines.
www.scmsql.com |
| 17. | Home Run Help Desk | | | The Microsoft Access-based call ticket application for small businesses and workgroups.
www.homerunhelpdesk.com |
| 18. | Internet Software Sciences | | | customizable help desk for both IT and customer support. A free 3 user download version is available.
www.inet-sciences.com |
| 19. | The Help Desk Software Guide | | | Evaluation criteria, market reviews and information on choosing a help desk software solution.
www.helpdeskware.co.uk |
| 20. | World Web Dynamics | | | Live Demo of help desk software, including specific offerings for school districts.
www.worldwebdynamics.com |
| 21. | Managing The Help Desk | | | Help desk software and supporting requirements, explained from a management perspective.
www.managersdesk.net |
| 23. | Vertical Solutions Inc. | | | Develops and implements customer service, help desk and sales force automation software.
www.vertsol.com |
| 24. | Kemma Software | | | The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
www.kemma.com |
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