| 2. | Know What You Know | | | Learn how valuable corporate knowledge is acquired, created, bought, sold and bartered. By Tom Davenport and Larry Prusak, in CIO Magazine. www.brint.com |
| 3. | Publications in Knowledge Management | | | Articles by Dick Stenmark in knowledge management, Internet usage, and information awareness. Features abstracts and full text versions available for download. w3.informatik.gu.se |
| 4. | The Duality of Knowledge | | | Essay that argues that KM approaches should stress human interaction rather than simply codifying and storing knowledge. By Paul M. Hildreth and Chris Kimble, published in Information Research. informationr.net |
| 6. | What is Knowledge and Can It be Managed? | | | By Craig S. Mullins - Platinum technology, inc. Knowledge management is over-hyped and misunderstood. It is not a technology, but an amalgamation of strategy, technology, and people. www.tdan.com |
| 9. | Process To Product: Creating Tools for Knowledge Management | | | The objective of this paper is to provide an outline of the general and specific technology issues relating to development of electronic knowledge management tools. Focused on the design of software systems, it provides a coherent overview of technical aspects and considerations. www.brint.com |
| 10. | The Knowledge Factor | | | Companies in the Information Age need to systematically manage what they know. By Perry Glasser, in CIO Magazine. www.cio.com |
| 11. | Knowledge Management: Are We Missing Something? | | | Essay makes the distinction between hard and soft knowledge within an organisation and argues that much of what is called Knowledge Management emphasises the capture-codification-storage of such knowledge. www.cs.york.ac.uk |
| 12. | What is knowledge management? | | | Knowledge management is a business activity with two primary aspects: Treating the knowledge component of business activities as an explicit concern of business reflected in strategy, policy, and practice at all levels of the organization. Making a direct connection between an organizations intellectual assets, both explicit and tacit, and positive business results. www.media-access.com |
| 13. | Knowledge Management: Making Sense of an Oxymoron | | | David Skyrme Associates. Can knowledge be managed? The words management and knowledge at first sight appear uneasy bedfellows. Knowledge is largely cognitive and highly personal, while management involves organisational processes. www.skyrme.com |
| 15. | Developing a Knowledge Strategy | | | A framework for making the link between knowledge and strategy. Written by Michael H. Zack, College of Business Administration, Northeastern University; published in California Management Review , Vol. 41, No. 3. web.cba.neu.edu |
| 16. | Does KM = IT? | | | Equating Knowledge Management to Information Technology is a dangerous idea could retard your organization's KM efforts. The article unravles three myths that are often associated with the 'leveraging' effect of information technology on knowledge management. By Carol Hildebrand, in CIO Enterprise Magazine. www.cio.com |
| 18. | Knowledge Management, Round Two | | | Thomas H. Davenport. The good news is that the knowledge management movement is more than the fad some had predicted. The question now is where is it headed? CIO Magazine. www.cio.com |
| 20. | Knowledge Leadership | | | By Stacie Capshaw and Thomas M. Koulopoulos. The one thing that frequently distinguishes knowledge management projects among other strategic initiatives, is the passion, fearlessness and confidence of the knowledge leader. www.dmreview.com |
| 23. | The Nonsense of Knowledge Management | | | Examines the origins and basis of knowledge management, its components and its development as a field of consultancy practice. Problems in the distinction between knowledge and information are explored, as well as Polanyi's concept of tacit knowing. Includes references. By T. D. Wilson, in Information Research. informationr.net |
| 25. | KMLearnings | | | A series of brief articles on general concepts, definitions, learning organizations and innovative solutions. Features news and author e-mail. geocities.com |
| 26. | Knowledge Management | | | A collection of observations that have been made about knowledge in the modern workplace. By David Hay. www.tdan.com |
| 27. | Making Knowledge Management Work With Service Management | | | Discusses how knowledge management in the IT world has always suffered from a lack of context that KM is clearly designed to fix and suggests that service management may be the answer. By Michael Pastore. www.intranetjournal.com |
| | |