| 1. | E-mail Overload in Congress: Managing a Communications Crisis | | | Growing numbers of citizens are frustrated by what they perceive to be Congress' lack of responsiveness to e-mail. At the same time, Congress is frustrated by what it perceives to be e-citizens' lack of understanding of how Congress works and the constraints under which it must operate. Report summarizes problems and possible solutions related to this issue. PDF format also available. www.congressonlineproject.org |
| 2. | Controlling Listserv Overload | | | Keeping listserv traffic orderly and useful for everyone, especially when the number of messages per day is great. www.organizenow.net |
| 3. | Tips for Overcoming Email Overload | | | Summary of actions to take to reduce and/or manage sent and received emails. Features guides, essays and books. www.overcomeemailoverload.com |
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