| 1. | Digital.Support.Center | | | Hosts a scalable central point for all of incoming IT helpdesk requests.
www.digitalsupportcenter.com |
| 2. | ExDesk | | | Provides web-based, fully customizable help desk solutions for the IT support, VAR, and System Integrator community. Also provides demo and free trial.
www.exdesk.com |
| 3. | Manage-IT! | | | Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
www.baronsoftware.com |
| 4. | TOPdesk Lite | | | Information on a help desk solution designed primarily for the IT department. Demonstration download available.
www.topdesklite.com |
| 5. | NetHelpDesk | | | Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
www.nethelpdesk.com |
| 6. | ProFault | | | A multiuser, web based, fault logging system, which allows the user to track faults with both hardware and software.
www.profault.com |
| 7. | Web Help Desk | | | Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
www.webhelpdesk.com |
| 8. | Consultant's Help Desk | | | Remotely hosted help desk designed specifically for the IT consultant. Includes knowledge base, request tracking, email and reporting.
www.consultdesk.com |
| 9. | Asset Navigator for IT | | | Provides network PC auditing, IT asset management and change tracking, help desk software that is adaptable solution to operations IT department needs.
www.a-navigator.com |
| 10. | Micro Outsource | | | An application service provider offering internal IS help desk software and asset management for mid-size companies to organize, schedule and track requests and resources.
www.microoutsource.com |
| 11. | Auxilor | | | Help desk technology and services for internal IT departments of mid market companies and institutions.
www.auxilor.com |
| 12. | Help Desk Source | | | Provides information and opinion on help desk solutions and platforms.
www.helpdesksource.com |
| 13. | Severity One | | | An internal help desk providing a communication resource between the IT development team, internal clients and external IT support resources.
www.severityone.com.au |
| 14. | Arikus Inc. | | | Information management systems specifically designed to increase work-flow and promote high ROI.
www.arikus.com |
| 15. | Cognitor Inc. | | | InteligineAnswer is an advanced problem resolution and knowledge management application for customer service, field service and repair, internal and external help desks, technical support groups, and technical assistance centers.
www.cognitor.com |
| 16. | Generation21 | | | Corporate knowledge management and e-learning software, training systems and solutions.
www.generation21.com |
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