| 3. | eCustomerServiceWorld | | | white papers as well as news, information, advice and jobs.
www.eCustomerServiceWorld.com |
| 4. | Customer Support Management | | | Publication for customer relationship management professionals, from the customer service and eService viewpoint.
www.customersupportmgmt.com |
| 5. | ECCS | | | Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools.
www.eccs.uk.com |
| 6. | CRM Event | | | Resource featuring weekly updated news and event schedules.
www.crm-event.com |
| 7. | CRM2day | | | Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
www.crm2day.com |
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