| 1. | International Field Works | | | A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
fieldworks.net |
| 2. | FrontZone Corporation | | | Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
www.frontzone.com |
| 4. | eWare | | | Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets.
www.eware.com |
| 5. | Pivotal Corporation | | | XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
www.pivotal.com |
| 6. | Sitel Corporation | | | Delivering telephony based customer relationship management solutions and project management.
www.sitel.com |
| 7. | Island Data | | | Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
www.islanddata.com |
| 9. | GEM | | | Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
www.the-Gem.com |
| 11. | Customer Focus Consulting | | | Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
www.customerfocusconsult.com |
| 12. | BrainSell | | | Implementing technology and strategy to improve customer relationship management.
www.brainsell-llc.com |
| 13. | ClientReps.com | | | Web-based staffing and systems for live online real-time interaction on client websites via Co-Browsing, Chat, and VoIP.
ClientReps.com |
| 14. | Accordant | | | Frameworks and consulting for CRM processes, portals and integrations.
www.accordantinc.com |
| 15. | Customers in Focus | | | Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
www.custinfoc.co.uk |
| 16. | Maconomy | | | Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
www.maconomy.com |
| 17. | Inq.com | | | Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
www.inq.com |
| 18. | Client Preservation | | | Specializing in annuity conservation programs, and serving as the sales team behind the web for major insurance companies and portals.
www.clientpreservation.com |
| 19. | SafeHarbor Technology Corp. | | | Provides solutions for progressive companies that want to deliver Web-focused customer and technical support services while reducing start-up costs and time to market.
www.safeharbor.com |
| 20. | PeopleLink eCommunity | | | Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.
www.peoplelink.com |
| 21. | UltraFeedback | | | Research consulting firm that aligns organizations with their customers.
www.ultrafeedback.com |
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