| 3. | Untied Airlines | | | Cites poor customer service and passenger complaints about United Airlines. www.untied.com |
| 5. | United Sends Mixed Privacy Messages | | | Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] news.com.com |
| 6. | Alitalia Sucks | | | Consumer complaints about lost luggage and other issues. Links to related sites. www.alitaliasucks.com |
| 7. | Aircraft Pilots for Better Maintenance | | | Issues pertaining to a private aircraft critical engine failure after recent maintenance and subsequent actions. Time-line, communications, photos, documentation and contact information. www.aircraft-maintenance.net |
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