| 1. | Customer Inc | | | Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies. www.customer-inc.com |
| 2. | The Interchange Group UK | | | Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management. www2.interchange.co.uk |
| 3. | Internet Customer Service | | | Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis. www.netcustomer.com |
| 4. | OpenAir.com | | | A web-based service for time tracking, expense reporting, and client invoicing and billing. www.openair.com |
| 5. | Strengthbank | | | Offers professional keynote and customer service seminars. www.strengthbank.com |
| 6. | Quadstone, Ltd. | | | Provides customer behaviour and propensity modelling solutions, incorporating both business and technical expertise, to a range of organisations primarily in the retail, finance and telecommunications industries. www.quadstone.com |
| 7. | Richard Flint Seminars On-Line. | | | National personal and business consultant. Programs designed with an eye on the pulse of the marketplace. Site includes program and services details and an on-line store for ordering Richard's video and audio tapes, books, posters, and plaques. www.richardflint.com |
| 8. | One Source Repair Services | | | Co-ordinates services to support and maintain work environments, with service details and contacts. members.aol.com |
| 9. | eLoyalty | | | Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management. www.eloyaltyco.com |
| 10. | Info Warehouse | | | Provides customer service training materials and business information links. A full complement of business links and personal improvement information. www.infowhse.com |
| 11. | The Cross Country Group | | | Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America. www.ccgroup.com |
| 13. | Janada | | | Use regulatory compliance to beat the competition and build corporate reputations; based in the UK, London, St. James's Square. www.janada.com |
| 14. | Tier1 Innovation | | | Leading provider of eBusiness and customer relationship management (CRM) consulting and implementation services. www.tier1innovation.com |
| 16. | NowDocs | | | How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents. www.nowdocs.com |
| 17. | Fulfillment Plus | | | Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers. www.fulfillmentplus.com |
| 19. | SociAlchemy | | | Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks. www.socialchemy.com |
| 20. | The Better Client Service | | | A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative. www.betterclients.com |
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